industry
Utilities
Key takeaways
- Seamless transition to Altus
- Business and data continuity maintained
- Prioritised roadmap for ongoing improvement
A large government-owned Australian energy distributor needed to transition from Project Online to a new project and portfolio management (PPM) platform within a strict timeframe. To meet this need, Sensei delivered a structured move to Altus, a modern Microsoft 365 enterprise PPM solution. Beginning with detailed discovery, stakeholder alignment and needs prioritisation, Sensei progressed through sprint-based delivery, user testing, secure data migration, and a supported go-live with hypercare. By prioritising stability and core PPM capabilities first, the organisation was able to maintain project and work continuity, set clear expectations through outcomes testing, and shape a backlog of enhancements to revisit for implementation as needs evolved.
Situation
Following Microsoft changes affecting Project Online’s SharePoint Reporting dependency, the organisation faced a non-negotiable deadline to transition to a new platform. The Australian government-owned electricity infrastructure provider needed a practical approach that protected project delivery continuity, preserved access to historical data, and maintained access to the information teams relied on every day.
As a utility organisation delivering major transformation programs alongside critical operational work, it was essential to maintain consistent project controls and provide a platform capable of supporting changing priorities.
Solution
Altus was established as the replacement for Project Online, with core PPM capabilities delivered through phased sprints, a structured data migration approach that reduced cutover risk, and dedicated hypercare support to ensure a smooth transition.
The migration was supported by validated data transfer processes, careful cutover planning, and rigorous user acceptance testing. Clear prioritisation aligned expectations around go-live requirements, while a strong partnership between the client and Sensei, supported by disciplined governance and a managed enhancement backlog, provided both a successful transition and a clear path for continuous improvement.
